Privacy Policy for Komplimang

Last updated: July 2025

1. Introduction

Welcome to Komplimang's privacy policy! This privacy policy explains how Komplimang AB ('we', 'us', 'our') collects, uses, and protects your personal information when you use our social platform designed for Swedish students.

This privacy policy outlines our commitment to protecting your personal information and explains how we handle data in accordance with Swedish data protection laws.

This policy applies to all users of Komplimang within Sweden and follows Swedish data protection laws, including the General Data Protection Regulation (GDPR).

2. Information We Collect

We collect information necessary to provide our services to Swedish students and maintain a safe, verified school community environment.

Personal Information

Personal Information: Name and username, School connection and verification, Age and basic profile information, Contact information (if provided), School connection codes

Usage Information

Usage Information: App activity and interactions, Poll responses and compliments sent/received, Top Keys collection and display, School community participation

Technical Information

Technical Information: Device type and operating system, App version and usage statistics, Network information and connection data, Error logs and performance data

3. How We Use Your Information

We use your information to provide and improve our services for Swedish students:

Providing and maintaining the Komplimang platform, Verifying school connections and user eligibility, Enabling anonymous interactions and Top Keys system, Ensuring platform security and preventing abuse, Following Swedish legal obligations, Improving our services and user experience, Sending important messages and updates

4. Information Sharing

We are committed to protecting your privacy and only share information in limited circumstances:

With your explicit consent, To comply with Swedish laws and regulations, To protect our community's safety, With service providers who help our operations (under strict confidentiality agreements)

We never sell your personal information to third parties.

5. Anonymity and Privacy

Komplimang operates on a privacy-first principle to protect user privacy:

All poll responses and compliments start as anonymous, User identities are protected by default, Recipients can choose to reveal anonymous content, We maintain internal records for security and moderation, Information is disclosed only when required by Swedish law

6. Data Security

We implement robust security measures to protect your information:

Encryption of data in transit and at rest, Secure authentication and access controls, Regular security audits and updates, Compliance with Swedish data protection standards, Limited access to personal information

7. Data Retention

We retain your information only as long as necessary:

Account data: Until account deletion or termination, Usage data: Up to 2 years for service improvement, Security records: As required by Swedish law, School verification data: During the duration of school connection

You can request deletion of your data at any time by contacting hej@kappish.se.

8. Your Rights Under Swedish Law

As a user in Sweden, you have the following rights:

Right to access your personal data, Right to correct inaccurate information, Right to delete your data (right to be forgotten), Right to restrict processing, Right to data portability, Right to object to processing, Right to withdraw consent

To exercise these rights, contact us at hej@kappish.se.

9. Children's Privacy

Komplimang is designed for students 16 years and older in Sweden:

We do not knowingly collect data from children under 16 years old, Age verification is required for account creation, We follow Swedish laws regarding children's data protection

10. Cookies and Tracking

We use cookies and similar technologies to improve your experience:

Essential cookies for app functionality, Analytics cookies to understand usage patterns, Security cookies to protect against abuse

You can control cookie settings through your device or browser settings.

11. International Data Transfers

As a Sweden-only service, your data is primarily processed within Sweden:

Primary data processing: Sweden, Backup and storage: European Economic Area (EEA), Service providers: Only EEA-compatible partners

All international transfers follow Swedish and EU data protection laws.

12. Changes to This Policy

We may update this privacy policy from time to time:

We will notify you of significant changes through the app or email, Continued use of Komplimang after changes constitutes acceptance of the updated policy

13. Contact Us

For questions about this privacy policy or your data:

Email: hej@kappish.se

Data Protection Officer: hej@kappish.se

You have the right to file complaints with the Swedish Authority for Privacy Protection (IMY), which is the supervisory authority for data protection in Sweden.

NOTE: The app is for creating friends & spreading joy